{"id":11831,"date":"2025-02-11T10:55:44","date_gmt":"2025-02-11T10:55:44","guid":{"rendered":"https:\/\/handson.pt\/?page_id=11831"},"modified":"2025-08-01T18:00:28","modified_gmt":"2025-08-01T17:00:28","slug":"hands-on-cancelation-policy","status":"publish","type":"page","link":"https:\/\/handson.pt\/pt\/hands-on-cancelation-policy\/","title":{"rendered":"Pol\u00edtica de cancelamento da Hands On"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11831\" class=\"elementor elementor-11831\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c79d211 e-flex e-con-boxed e-con e-parent\" data-id=\"c79d211\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88192a6 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"88192a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"whitespace-pre-wrap break-words\"><b>Life Happens! Our Cancellation Policy \ud83c\udfa8<\/b><\/p><p class=\"whitespace-pre-wrap break-words\">We know plans can change (we&#8217;re all human after all), so we&#8217;ve made our cancellation policy crystal clear and fair for everyone involved. After all, both our amazing teachers and eager learners deserve peace of mind!<\/p><p class=\"whitespace-pre-wrap break-words\"><b>For Workshop Adventurers (Individual Bookings): The earlier you let us know, the more flexible we can be! Here&#8217;s the breakdown:<\/b><\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Cancelling 30+ days before? You&#8217;ll get all your money back! (minus those pesky processing fees from Stripe\/Mbway &#8211; we wish we could control those!)<\/li><li class=\"whitespace-normal break-words\">7-29 days before? We&#8217;ll return your full payment minus a small 10% platform fee (gotta keep those lights on!)<\/li><li class=\"whitespace-normal break-words\">3-6 days before? We can refund 50% (our teachers have already started prepping!)<\/li><li class=\"whitespace-normal break-words\">Less than 3 days? Unfortunately, we can&#8217;t offer a refund at this point (but reach out &#8211; maybe we can find you another date!)<\/li><\/ul><p class=\"whitespace-pre-wrap break-words\"><b>For Team Buildings (Because Group Fun Needs Extra Planning): We know organizing the whole squad takes more effort, so here&#8217;s how it works:<\/b><\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Cancelling 30+ days ahead? Full refund minus those processing fees (they follow us everywhere!)<\/li><li class=\"whitespace-normal break-words\">14-29 days before? Full refund with just a 15% platform fee<\/li><li class=\"whitespace-normal break-words\">7-13 days before? We&#8217;ll refund 70% of your booking<\/li><li class=\"whitespace-normal break-words\">3-6 days before? 40% refund available<\/li><li class=\"whitespace-normal break-words\">Less than 3 days? Sorry, no refund possible at this point<\/li><\/ul><p class=\"whitespace-pre-wrap break-words\"><b>When Life Really Throws a Curveball:<\/b><\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">If your teacher needs to cancel &#8211; don&#8217;t worry! You&#8217;ll get a full refund, all fees included<\/li><li class=\"whitespace-normal break-words\">Dealing with an emergency? Talk to us! We&#8217;re humans too and will do our best to help<\/li><li class=\"whitespace-normal break-words\">Sometimes we can offer you a different date or credit for future workshops &#8211; just ask!<\/li><\/ul><p class=\"whitespace-pre-wrap break-words\"><b>The Boring (But Important) Bits:<\/b><\/p><ul class=\"[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7\"><li class=\"whitespace-normal break-words\">Refunds go back to your original payment method<\/li><li class=\"whitespace-normal break-words\">Give us 5-10 business days to process everything<\/li><li class=\"whitespace-normal break-words\">You&#8217;ll get an email when your refund is sorted<\/li><\/ul><p class=\"whitespace-pre-wrap break-words\">Need to cancel or have questions? We&#8217;re here to help! Drop us a line at <a class=\"underline\" href=\"mailto:hello@handson.pt\">hello@handson.pt<\/a> &#8211; no automated responses, just real humans ready to help you figure things out.<\/p><p class=\"whitespace-pre-wrap break-words\">Remember: while we need these guidelines to keep things fair for everyone, we&#8217;re always here to listen and find the best solution possible.\u00a0<\/p><p class=\"whitespace-pre-wrap break-words\">Let&#8217;s keep learning together! \ud83c\udf1f<\/p><p><!-- notionvc: 1794d196-808c-419e-a5d2-9c7560ab4857 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Life Happens! Our Cancellation Policy \ud83c\udfa8 We know plans can change (we&#8217;re all human after all), so we&#8217;ve made our cancellation policy crystal clear and fair for everyone involved. After all, both our amazing teachers and eager learners deserve peace of mind! For Workshop Adventurers (Individual Bookings): The earlier you let us know, the more [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11831","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/handson.pt\/pt\/wp-json\/wp\/v2\/pages\/11831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/handson.pt\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/handson.pt\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/handson.pt\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/handson.pt\/pt\/wp-json\/wp\/v2\/comments?post=11831"}],"version-history":[{"count":10,"href":"https:\/\/handson.pt\/pt\/wp-json\/wp\/v2\/pages\/11831\/revisions"}],"predecessor-version":[{"id":16275,"href":"https:\/\/handson.pt\/pt\/wp-json\/wp\/v2\/pages\/11831\/revisions\/16275"}],"wp:attachment":[{"href":"https:\/\/handson.pt\/pt\/wp-json\/wp\/v2\/media?parent=11831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}