What is Hands On
What is Hands On, what is a workshop and how does it work ?
It’s the go to platform to find hands on workshops and learn something new.
You can find workshops related to arts and crafts, but also sports, music, food, nature and maybe others that we aren’t remembering right now.
Each Wecandoo workshop is designed as a learning and sharing experience, to be shared between a professional artisan and a group of novices.
Need examples? Sure!
Make a piece of jewellery with a jeweller 💍
Make your own mug with a ceramicist ☕
Learn how to cook with a chef 🍲
This may vary. You can find this information in the individual listings of the workshops, here.
The workshops take place directly within our artisan’s own workshops.
We try all workshops before having them listed.
We agree with our artisans on workshops that are fun, instructive and adapted to a discovery format.
In addition to that, you can read comments left by past participants.
Account Management
How do you log into your Hands On account and what are the possibilities?
Click in sign in and then register. You can either register as a guest or as an owner and sign in with your social media account.
After agreeing with the burocracy, click register and that’s it.
Once you have registered, your account will be divided into Main, Listings and Account.
- Main is for consulting your dashboard, bookings, messages and wallet.
- Listings is for adding workshops, see the ones you have active and bookmarks.
- Account is for managing your profile and log out from hands on.
The dashboard will give you an overview of the number of active workshops at hands on, views, reviews, bookmarks.
The wallet is where you see your workshop finances. You can consult your balance, total earnings and total orders. Here you can also choose your payout methods and see your history.
On your profile, in the Account section, you have a field to put your VAT. This way you can invoice with VAT.
Workshop Booking
How to edit or cancel my booking? Can I give feedback to the workshops?
On your profile’s dashboard there is a ”Bookings” sectioin, if you click on it, you’ll be able to see:
- Pending (all your pendings bookings will appear here)
- Approved (all your Approved bookings will appear here)
- Canceled (all your canceled bookings will appear here)
To make any adjustments to your booking email us at bookings@handson.pt (you can also check How can I cancel my booking section)
Our Cancellation Policy 🎨
For Workshop Adventurers (Individual Bookings):
- 30+ days before: Full refund (minus payment processing fees)
- 7-29 days before: Full refund minus 10% platform fee
- 3-6 days before: 50% refund
- Less than 3 days: No refund (but contact us about other dates!)
For Team Buildings:
- 30+ days ahead: Full refund (minus processing fees)
- 14-29 days before: Full refund minus 15% platform fee
- 7-13 days before: 70% refund
- 3-6 days before: 40% refund
- Less than 3 days: No refund
Special Cases:
- Teacher cancellation: Full refund including all fees
- Emergencies: Contact us to discuss options
- Refunds return to original payment method within 5-10 business days
Questions? Email bookings@handson.pt – we’re here to help!
Yes you can and we thank you for it! On the workshop that you’d like to leave the review, scroll to the bottom of the page to find the Add Review section, then, if you have an account and have done the workshop, we welcome you to leave an honest review! Also join our whatsapp community to leave suggestions and improvements. Thank you!
Gift cards
A gift to share hands on learning
The gift card will be send through e-mail, it’s a digital gift for those who want to participate in workshops.