Cookie Policy
Last Updated: February 2026
1. Introduction
HandsOn.pt (“we”, “us”, or “our”) operates the website handson.pt (the “Platform”). This Cookie Policy explains how we use cookies and similar technologies when you visit our Platform.
By continuing to use HandsOn.pt, you consent to the use of cookies in accordance with this policy. You can manage your preferences at any time using the methods described in Section 6.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites:
- Remember your preferences and settings
- Analyze how you use the site
- Provide personalized experiences
- Keep you logged in
- Process your bookings securely
3. Types of Cookies We Use
We use both first-party cookies (set by us) and third-party cookies (set by external services) for various purposes:
3.1 Strictly Necessary Cookies
Purpose: Essential for the operation of our Platform. Without these cookies, core functionality would not work.
What they do:
- Keep you logged into your account
- Remember your shopping cart when booking workshops
- Enable secure payment processing
- Protect against fraud and ensure security
Cookies we use:
| Cookie Name | Purpose | Duration |
|---|---|---|
| wordpress_logged_in_* | Maintains your login session | Session |
| wp-settings-* | Stores your WordPress preferences | 1 year |
| wordpress_sec_* | Security authentication | Session |
| woocommerce_cart_hash | Remembers your cart contents | Session |
| woocommerce_items_in_cart | Tracks items in your cart | Session |
| wp_woocommerce_session_* | Manages your booking session | 2 days |
You cannot disable these cookies as they are essential for the Platform to function.
3.2 Analytics Cookies
Purpose: Help us understand how visitors interact with our Platform to improve the user experience for both teachers offering workshops and students booking them.
What they collect:
- Page views and navigation patterns
- Time spent on different pages
- Workshop search behavior
- Booking funnel performance
- Device and browser information
Google Analytics
Cookies: _ga, _ga_*, _gid, _gat
Duration: Up to 2 years
Privacy Policy: Google Privacy
Opt-out: Google Analytics Opt-out
Tracks user behavior, page views, session duration, and conversion rates. Data is collected anonymously and helps us improve the Platform.
Microsoft Clarity
Cookies: _clck, _clsk, CLID, ANONCHK, MR, MUID, SM
Duration: Up to 1 year
Privacy Policy: Microsoft Privacy
Records user sessions, heatmaps, and interaction patterns to help us understand how users navigate and interact with workshop listings and the booking process.
Hotjar
Cookies: _hjSessionUser_*, _hjSession_*, _hjIncludedInSessionSample_*, _hjAbsoluteSessionInProgress, _hjFirstSeen
Duration: Up to 1 year
Privacy Policy: Hotjar Privacy
Opt-out: Hotjar Do Not Track
Provides heatmaps, session recordings, and user feedback tools to improve user experience.
Ottokit
Purpose: Additional analytics and optimization tools to improve user experience and conversion rates
Duration: Varies
3.3 Marketing and Advertising Cookies
Purpose: Deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies help us show you workshops that match your interests and remind you about workshops you viewed.
What they do:
- Track conversions from ads
- Enable remarketing to show relevant ads
- Measure campaign performance
- Build custom audiences
- Personalize ad content
Google Ads
Cookies: _gcl_au, IDE, test_cookie, 1P_JAR, AID, ANID, Conversion, DSID, FLC, NID, TAID
Duration: Up to 2 years
Privacy Policy: Google Privacy
Opt-out: Google Ad Settings
Tracks conversions from Google Ads campaigns and enables remarketing to show you relevant workshop recommendations.
Meta Pixel (Facebook/Instagram)
Cookies: _fbp, _fbc, fr, sb, datr, c_user, xs
Duration: Up to 3 months
Privacy Policy: Meta Privacy
Opt-out: Facebook Ad Preferences
Tracks user actions for advertising optimization and remarketing on Facebook and Instagram. Helps us show you relevant workshop content on social media.
3.4 Email Marketing Cookies
Klaviyo
Cookies: __kla_id
Duration: Up to 2 years
Privacy Policy: Klaviyo Privacy
Tracks email campaign effectiveness, open rates, click-through rates, and helps us personalize email communications for both workshop teachers and students. Helps us send you relevant workshop recommendations and updates.
3.5 Payment Processing Cookies
Purpose: Process payments securely and prevent fraud when you book workshops or purchase gift cards on our Platform.
Stripe
Cookies: __stripe_mid, __stripe_sid, m, private_machine_identifier
Duration: Up to 1 year
Privacy Policy: Stripe Privacy
Processes international credit card payments and sets cookies for fraud prevention and security. Stripe is our primary payment processor for card payments.
IfThenPay
Purpose: Portuguese payment gateway for local payment methods
Privacy Policy: IfThenPay
Processes payments via Portuguese payment methods including:
- Multibanco (ATM references)
- MB WAY (mobile payments)
- Bank transfers
4. Cookie Duration
Cookies may be either:
Session Cookies
Temporary cookies that are deleted when you close your browser. Used for:
- Login sessions
- Shopping cart management
- Security features
Persistent Cookies
Remain on your device for a set period (ranging from hours to years) and activate each time you visit our Platform. Used for:
- Remembering your preferences
- Analytics tracking
- Marketing and remarketing
- Performance optimization
5. How We Use Cookies
We use cookies and similar technologies for the following purposes:
| Purpose | What We Do | Examples |
|---|---|---|
| Essential Operations | Enable core marketplace functionality | Login, cart, checkout, security |
| Performance Analysis | Understand user interactions | Workshop views, search patterns, booking flows |
| User Experience | Remember preferences and personalize content | Language, location, favorites |
| Marketing Effectiveness | Measure campaign success and deliver relevant ads | Ad conversions, remarketing, audience building |
| Email Communication | Track engagement with newsletters | Open rates, click-through, personalization |
| Security | Protect against fraud and ensure safe access | Fraud detection, authentication, encryption |
| Payment Processing | Process transactions securely | Card verification, fraud prevention |
6. Managing Your Cookie Preferences
You have full control over your cookie preferences. Here’s how to manage them:
6.1 Cookie Consent Banner
When you first visit HandsOn.pt, you’ll see a cookie consent banner where you can:
- Accept All Cookies – Enable all cookies for the full experience
- Reject Non-Essential – Only essential cookies will be active
- Customize – Choose which categories to enable
You can change your preferences at any time by clicking “Cookie Settings” in the footer of any page.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Accept only first-party cookies
- Delete cookies after each session
- Clear existing cookies
⚠️ Important: Blocking or deleting cookies may affect the functionality of HandsOn.pt. You may not be able to:
- Stay logged in
- Keep items in your cart
- Save workshop favorites
- Complete bookings
Browser-specific instructions:
| Browser | How to Manage Cookies |
|---|---|
| Chrome | Settings > Privacy and security > Cookies and other site data chrome://settings/cookies |
| Firefox | Settings > Privacy & Security > Cookies and Site Data about:preferences#privacy |
| Safari | Preferences > Privacy > Cookies and website data |
| Edge | Settings > Privacy, search, and services > Cookies edge://settings/privacy |
6.3 Third-Party Cookie Opt-Out
You can opt out of specific third-party cookies using these tools:
| Service | Opt-Out Link |
|---|---|
| Google Analytics | tools.google.com/dlpage/gaoptout |
| Google Ads | adssettings.google.com |
| Meta/Facebook | facebook.com/settings?tab=ads |
| Hotjar | hotjar.com/policies/do-not-track |
6.4 Industry-Wide Opt-Out Tools
- Your Online Choices (EU): youronlinechoices.com
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
6.5 Do Not Track (DNT)
We respect “Do Not Track” browser signals. When DNT is enabled:
- We limit tracking to essential cookies only
- Analytics cookies are disabled
- Marketing cookies are disabled
- Only necessary functionality remains active
7. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
| Right | What It Means |
|---|---|
| Right to Access | Request information about the personal data we process |
| Right to Rectification | Correct inaccurate personal data |
| Right to Erasure | Request deletion of your personal data (“Right to be Forgotten”) |
| Right to Restrict Processing | Limit how we use your data |
| Right to Data Portability | Receive your data in a structured, machine-readable format |
| Right to Object | Object to processing based on legitimate interests |
| Right to Withdraw Consent | Withdraw consent for optional processing at any time |
| Right to Lodge a Complaint | File a complaint with the Portuguese Data Protection Authority (CNPD) |
To exercise these rights, contact us at: hello@handson.pt
Portuguese Data Protection Authority (CNPD):
- Website: www.cnpd.pt
- Phone: +351 213 928 400
- Email: geral@cnpd.pt
- Address: Av. D. Carlos I, 134, 1º, 1200-651 Lisboa, Portugal
8. Third-Party Data Sharing
The third-party services mentioned in this policy may collect, process, and share data according to their own privacy policies. We work only with trusted partners who comply with GDPR and data protection standards.
We recommend reviewing their policies:
| Service | Privacy Policy Link |
|---|---|
| policies.google.com/privacy | |
| Meta/Facebook | facebook.com/privacy/policy |
| Microsoft Clarity | privacy.microsoft.com |
| Hotjar | hotjar.com/legal/policies/privacy |
| Klaviyo | klaviyo.com/legal/privacy |
| Stripe | stripe.com/privacy |
| IfThenPay | ifthenpay.com |
| WooCommerce | automattic.com/privacy |
Important: These third parties may:
- Set their own cookies
- Collect data when you interact with their services
- Use data for their own purposes (within legal limits)
- Transfer data internationally
We ensure all partners have appropriate data protection agreements in place.
9. Impact of Disabling Cookies
Here’s what happens if you disable different types of cookies:
If You Disable Essential Cookies:
❌ Cannot log into your account
❌ Cannot make bookings
❌ Shopping cart won’t work
❌ Payment processing will fail
❌ Security features disabled
If You Disable Analytics Cookies:
✅ Platform still works normally
⚠️ We cannot improve based on usage data
⚠️ May experience slower performance
If You Disable Marketing Cookies:
✅ Platform still works normally
⚠️ Will see less relevant advertisements
⚠️ Will still see ads, but not personalized
⚠️ Cannot measure marketing effectiveness
If You Disable Email Marketing Cookies:
✅ Platform still works normally
⚠️ Will receive less personalized emails
⚠️ Cannot track email engagement
10. Local Storage and Similar Technologies
In addition to cookies, we also use:
Local Storage
Stores larger amounts of data locally on your device for:
- User preferences
- Draft bookings
- Recently viewed workshops
- Search history
Session Storage
Temporary storage cleared when browser is closed for:
- Current session data
- Form data
- Temporary preferences
IndexedDB
Structured data storage for:
- Offline functionality
- Performance optimization
- Cached content
These technologies can be cleared through your browser settings alongside cookies.
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in our practices or services
- New cookies or tracking technologies
- Legal, operational, or regulatory requirements
- User feedback and improvements
How we notify you:
- The “Last Updated” date at the top of this policy will change
- Material changes will be posted prominently on our website
- You may receive an email notification (for registered users)
- A notice may appear when you next visit the Platform
We encourage you to review this policy periodically to stay informed about how we use cookies.
12. Contact Us
If you have questions or concerns about this Cookie Policy or our use of cookies, please contact us:
Email: hello@handson.pt
Website: https://handson.pt
Address: Rua da Prata 80, 1100-420 Lisboa, Portugal
Support: Via your account dashboard or handson.pt/contact
For privacy-related inquiries: See our full Privacy Policy for comprehensive information about how we handle your personal data.
13. Consent
By continuing to use HandsOn.pt, you consent to our use of cookies as described in this Cookie Policy.
You can control your consent at any time by:
- Adjusting your cookie preferences in the banner
- Clicking “Cookie Settings” in the footer
- Changing your browser settings
- Contacting us to exercise your GDPR rights
If you do not agree with our use of cookies:
- Please adjust your browser settings to block cookies
- Use the “Reject Non-Essential” option in our cookie banner
- Note that some Platform features may not work without cookies
Acknowledgment
This Cookie Policy is part of our Terms of Service and Privacy Policy. By using HandsOn.pt, you acknowledge that you have read and understood this Cookie Policy.
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